How do I report an issue?
Please email queries@knowledgeCast.co.uk quoting the order number and full description of issue.  We will then investigate and resolve any problems.

How do I cancel an order placed through KnowledgeCast?
This is best done by contacting Customer Services via our enquiry form. We endeavour to honour any cancellation but any materials that have already been produced cannot be cancelled.

Can I add or remove items once an order has been placed?
We are unable to change the quantities once an order has been submitted but are able to take a new order for any additional items.

How do I get a quote for a new product or customised materials?
Please contact our Sales Team or you Account Manager to discuss your requirements.
Click through to contact and escalation page where you can find contact details